Introduction Video
Summary
I’m a motivated and detail-oriented IT student in my second year at Ontario Tech University, pursuing a Bachelor's Degree in Networking and Information Technology Security. I thrive in fast-paced environments and enjoy applying technical expertise to deliver practical, secure, and efficient solutions
My passion lies in leveraging technology to improve everyday systems, whether it's optimizing network infrastructure, automating workflows, or enhancing user experiences. I’m especially drawn to cybersecurity, where I can combine analytical thinking with real-world impact
I bring a strong foundation in Microsoft Office Suite, Python, and Linux, along with hands-on experience in customer service, inventory management, and team engagement through my work at Best Buy Canada. I’m also actively involved in student leadership and wellness initiatives, helping peers grow both professionally and personally
Whether I’m building a grading calculator in Python, designing secure networks in Cisco Packet Tracer, or organizing career events for Business and IT Society, I approach every challenge with curiosity, empathy, and a drive to make things better. I’m fluent in English, French, and Urdu, and always eager to collaborate, learn, and lead
Experience:
Best Buy Canada – Sales & Customer Service
September 2022 – Present
- Specialized in selling laptops, memberships, warranties, and Geek Squad services
- Provided customer support for TVs, appliances, and set-up services
- Handled returns, exchanges, financing plans, order pickups, and conflict resolution
- Engaged with customers to understand their needs and offer tailored recommendations
- Communicated effectively with team members to ensure smooth operations
Best Buy Canada – Store Operations & Engagement
September 2022 – Present
- Managed inventory systems and coordinated asset tracking
- Performed store operations including shelf cleaning, forward-facing products, and shipment-day inventory
- Assisted with budgeting and product organization
- Planned and executed inclusive team events to foster collaboration and morale
- Organized workplace events and facilitated team meetings
- Supported mental well-being initiatives and promoted a positive work culture
- Developed strategies to boost morale and encourage participation
Licenses & Certifications:
- CCNA (Cisco): Introduction to Networking – January 2025
- Accessibility for Ontarians with Disabilities Act (AODA) Training – December 2024
- WHMIS 2015 Training - August 2022
- Worker Health and Safety Awareness in 4 Steps Training – August 2022
Core Skills:
- Cybersecurity & Networking
- Microsoft Office Suite
- Python & Linux Fundamentals
- Troubleshooting & Problem-Solving
- Customer Service & Communication
- Team Leadership & Collaboration
Education:
Ontario Tech University - Bachelors of Networking & IT Security
September 2023 – Present
I’m currently pursuing a Bachelor’s Degree in Networking & IT Security at Ontario Tech University, where I actively contribute to student life and professional development initiatives
Clubs & Societies:
Career & Co-op Coordinator – Business and IT Society (BITSoc)
July 2025 – Present
In this role, I lead career development initiatives and co-op readiness events, helping students prepare for industry opportunities. I also connect peers with professional resources and support their growth across Business and IT programs
Student Voices Content Creator
May 2025 – Present
As a content creator, I craft engaging stories that amplify student perspectives and campus life. I design visuals, videos, and social media posts to foster community engagement and represent diverse voices in meaningful campus conversations
Peer Wellness Educator
May 2025 – Present
I provide peer-to-peer support and lead wellness workshops focused on mental health, stress management, and personal development. My goal is to promote self-care and create safe, inclusive spaces for student well-being
Peer Mentor
May 2025 – Present
I mentor fellow students by offering guidance through academic and personal challenges. I also assist with orientation programs, facilitate workshops, and help build a strong, connected campus community
General Member - Networking & IT Security Society (NetSoc)
September 2024 – May 2025
As a general member of NetSoc, I actively attended events and workshops to enhance my networking skills, participated in technical discussions, and contributed to community-building initiatives within the IT security space